Email is the fastest and easiest way to contact LCAD IT. We handle everything via support tickets, which allow us to provide fast and consistent service. To create a support ticket, send an email to Try to be as detailed as possible, i.e. if creating a ticket for a lab computer, be sure to include the computer number (sticker on the top corner) as well as a description of the problem.

Helpdesk locations and hours.

Big Bend 

Hours During regular semester: Mon-Sat 8:30am -10pm.
Email for appointment during summer, spring or winter breaks.

Main Campus

Hours During regular semester: Mon-Fri 8:30am -10 pm